for HR Professionals
In today’s complex working world, HR professionals definitely need to be equipped with counselling skills other than just dealing with staff selection, appraisal, training etc. as they also have to handle employee’s grievances, conflicts between employees and poor performance.
These counselling skills would help HR professionals to handle employee’s grievances, conflicts or performance-related problems in ways that not only it rectifies the situation but also increase employee’s productivity. HR professionals would also be able to handle disciplinary matters more competently.
Module 1: Introduction to Counselling in the HR Setting.
1. What is Counselling?
2. Core Conditions in Counselling
3. Introduction to Counselling Skills – An HR Perspective
Module 2: Counselling Skills for HR Professionals
Module 3: Application of Counselling Skills in an HR Environment Life Issue
Issues at the Workplace
Module 4: Case Studies and Learning Review
The analysis of live case studies developed in module 3 shall provide practical examples and knowledge of counselling in the workplace.
This programme is a skills-based course designed for those who are performing HR function, or who have some experience, but no formal training, who would like to broaden their counselling knowledge and develop their counselling skills.
Desmond has extensive experience in human resources and organisational development, both in the United States and around Asia. His career journey has taken him between consulting and several senior leadership roles in talent management/ organisational development across multiple industries. He was previously the Managing Director for premier HR consulting firm and is now the Principal Consultant with Argonite Consulting & Advisory, focusing on enabling leadership success, realising organisational transformation & designing talent management frameworks.
His expertise encompasses the design and implementation of assessment and development centers, change and talent management processes, executive coaching, organisational development interventions, as well as capability building and development/ learning strategies. Desmond’s consulting experience spans across industries including pharmaceuticals, logistics, heavy industries, finance (banking and insurance), FMCG, manufacturing, shipping, information technology, oil and gas, and telecommunications.
For further information, please contact (65) 64380012 or email [email protected]