WSQ Course: Solution-Focused Leader Coach MasterClass

BestOfMe Programmes

Solution-Focused Leader Coach MasterClass

Next intake on

COMMITMENT

2 Days

16 training hours

NEXT INTAKE

03 Apr 2024

1st intake (3 & 4 April 2024)

CPD HOURS

–

HR-related training hours

PROGRAMME FEE

$1,417

up to 70% Funding

Apply Now

The MasterClass programme does not specifically target a sector as all organisation leaders will benefit from enhancing their individual skillset with coaching skills to develop their organisational capabilities.

Outline

Coaching has become an important skill for managers and leaders. Coaching skills are key competencies that are leveraged by a manager and leader to help develop others. For organizations, coaching skills are the secret ingredient to unlocking your team members’ full potential. Leaders with good coaching skills can unlock a host of benefits for both the employee and the organization in several ways:

Improving Communication: Coaching skills training can help leaders improve their communication skills, allowing them to better understand their team’s needs and goals. Effective communication is essential for building strong relationships and fostering collaboration within teams.

Developing Empathy: Coaching skills training can help leaders develop empathy and emotional intelligence, allowing them to better understand the perspectives and feelings of their team members. This can lead to increased trust, loyalty, and engagement among employees.

Enhancing Performance: Coaching skills training can help leaders develop the skills to effectively identify and address performance gaps within their teams. By providing constructive feedback, setting clear expectations, and developing individualized performance improvement plans, leaders can help their team members improve their performance.

Facilitating Learning and Growth: Coaching skills training can help leaders create a culture of continuous learning and growth within their teams. By encouraging employees to take ownership of their learning and development, leaders can help them achieve their full potential and become more valuable assets to the organization.

Who Should Attend?

Executive, Assistant Manager, Manager, Line supervisors, Senior leaders, Human resource practitioners

Duration

2

Days

16

Hours

–

Sessions

9am to 6pm (inclusive of 1 hour lunch break) *Registration commences at 8:30am on the first day

Focal Topics

Learning Objective

Understand and apply leadership styles for effective coaching outcomes
Understand and apply active listening skills to build a coaching relationship
Understand and adopt the T-GROW coaching model to facilitate the process of a coaching conversation
Improve communication and coaching skills through Solution Focused career coaching tools and techniques
Set goals and discover the motivation of employees to improve performance and guide career development and progression
Apply feedback techniques in reviewing and developing performance of employees
Evaluate the impact of coaching using relevant human resource frameworks
Understand and ensure compliance to legal and ethical requirements during coaching

Award of Certificate

Participants must achieve at least 75% attendance and must have passed the competency assessments to attain the Statement of Attainment.

Next Intakes

–

Next intake starts in

–

. Apply by

27 Mar 2024

Course Delivery

Written Assessment, Role Play

Venue

SHRI Academy @ 137 Cecil Street, Cecil Building, #09-08,
Singapore 069537

All course registrations are subject to our Terms and Conditions, please click here to view.

About the Trainer

Serene Seng

Serene Seng is an international speaker, coach, and expert in the future of work and enterprise transformation with extensive knowledge in the areas of organisational development, human resource, business strategy, and change management leading brands around the world.

Her particular focus is on cultural and digital transformation, having accumulated over 20 years’ business strategy, management, and human capital experience in leadership, consulting, and coaching capacities in different industry sectors globally.

With over a decade’s experience in people development, Serene is also a Professional Certified Coach with the International Coaching Federation, having over 1000 hours of coaching experience, with a Gallup Strengths-based approach and Belbin Teams dynamics perspective, as well as a Certified Practicing Management Consultant, helping hundreds of companies, both big and small.

HR Skllis Framework Competency Standard Code: HRS-PDV-3023-1.1

TPGateway Course Reference Code: TGS-2023037799

Funding Available

SSG Training Grant, SkillsFuture Credit, SFEC Support

For Training Grant application, please use the following reference codes:

TPGateway Course Reference Number: TGS-2023037799

Course Support Period: 12 Sept 2023 to 11 Sept 2025

Funding Criteria

Trainee must attend at least 75% of the course, complete the assessment with a pass or competent result.

Trainee needs to key in the details as mentioned in the eRegistration Form and email the Mandatory Document(s) to the Training Provider.

SkillsFuture Credit

For self-sponsored Singapore Citizen age 25 years and above

Self-sponsored applicant can use the SkillsFuture credit to offset the course fees by applying through https://www.skillsfuture.gov.sg/credit

Trainee can check their credit balance and transactions via https://www.skillsfuture.gov.sg/credit

Application for SkillsFuture Credit

Upon receipt of email confirmation, trainee will need to log in to SkillsFuture Credit portal to apply for the SkillsFuture Credit and upload the email confirmation & Tax Invoice.

Take a screen shot of the approval with the amount applied for and the word ‘approved’, scan and email it to Training Provider before commencement of the course and upon making fee payment.

Training Provider will collect the NETT Fee (i.e. less the SkillsFuture Credit amount) from trainee.

The receipt that will be issued to trainee will indicate an outstanding amount (i.e. the SkillsFuture Credit amount) which Training Provider will claim from SkillsFuture Credit after the successful completion of the short course.

SkillsFuture Enterprise Credit (SFEC) Support

SkillsFuture Enterprise Credit (SFEC) Support is available for Eligible Employers” Click here for more information.

The SkillsFuture Enterprise Credit (SFEC) encourages employers to invest in enterprise transformation and capabilities of their employees. Eligible employers will receive a one-off S$10,000 credit to cover up to 90% of out-of-pocket expenses on qualifying costs for supportable initiatives, over and above the support levels of existing schemes.

SSG Subsidy Eligibility

Employer Sponsored	Self-sponsored	Mid career Enhanced Subsidy (MCES)
Singapore Citizens aged ≤ 39 years/ Singapore PRs	Singapore Citizens aged 21 to 39 years/Singapore PRs aged 21 years and above	Company-sponsored / Self-sponsored Singapore Citizens aged 40 years and above

SSG Company-Sponsored

Non SME	SME	Mid career Enhanced Subsidy (MCES)
Training Grant $650	Training Grant $910	Training Grant $910
Amount Payable after GST (9%) $767	Amount Payable after GST (9%) $507	Amount Payable after GST (9%) $507

Additional information
Company upon submission of the eRegistration, will need to submit/ email the Mandatory Document(s) of the Trainee to Training Provider upon receipt of Confirmation email. (otherwise, Registration will not be completed)

NRIC (Front & Back) – This is to ensure that the Certificate issued is with the correct Name as per NRIC.

SSG Self-Sponsored

Baseline	Mid career Enhanced Subsidy (MCES)
Training Grant $650	Training Grant $910
Amount Payable after GST (9%) $767	Amount Payable after GST (9%) $507

Additional information

Subsidy type to be keyed in at eRegistration form.

**Mandatory Documents are to be submitted/emailed to the Training Provider upon receipt of the Confirmation email. (otherwise, Registration will not be completed.). This is to facilitate the Training Provider to apply for SSG Funding on your behalf.

NRIC (Front & Back) – This is to ensure that the Certificate issued is with the correct Name as per NRIC.

FAQ

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