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IHRP Course

Human Resource Analytics and Insights

Next intake on


2 Days

16 training hours


25 Mar 2024

23rd Intake (25 & 26 March 2024)


18 Hours

HR-related training hours



Inclusive of 9% GST

Inclusive of 9% GST

In today’s highly competitive business world, people decisions and people related initiatives and programs are vital to make a difference in organisational capability to succeed. This 2-day short course aims to provide learners with knowledge and skills for Human Resource analysis capability to equip them in making important decisions relating to enhancing people’s capability which must be data-based and evidence-based using people related metrics and analysis.

The Course is based on the strategies and approaches of HR analytics with key concepts and tools to surface key issues and provide directions and options to enhance people related decisions to achieve business results.

After the delivery of this module, participants should be able to:

To define the business imperatives relating to HR matters that need to use HR data analytics that are aligned with organisational vision and strategies

To define the types of business issues can be investigated using the necessary data collection frameworks with key business stakeholders

To select and lead with appropriate components of different data analytics technologies and tools to support identified objectives for HR data collection and analysis aligned to business needs

To determine and conceptualize the data framework which include availability, types, models, suitability and levels of HR data with impact implication and evaluation required for generation of insights to address identified business-related HR issues

To define the business issues to be investigated using analytics with key business stakeholders and select appropriate analytics technologies and tools

To provide leadership for analysing and application of analytics with appropriate methods of forming an effective data analytic plan for both internal and external data for business planning

To evaluate and communicate the business impact and viability of the insights derived using appropriate visualisation methods and facilitate strategic prioritization of business issues and new areas of focus that can be further analysed

To determine Lead engagement efforts and application of best practices of analytics for future business planning with continuous improvement to the HR data collection and analytic processes

Who Should Attend?

HR professionals seeking to advance their foundational competence in HR Analytics. New entrants to the HR function who wish to acquire understanding of evidence based HRM.







9am to 6pm (inclusive of 1 hour lunch break) *Registration commences at 8:30am on the first day

Focal Topics

Business Imperatives and Human Resource Analysis Framework

  • Explain the Business Case for HR Metrics and Analytics
  • Discuss the definition and scope of HR Analytics
  • Appreciate the place of HR Analytics as part of an overall organisational Analytics
  • Data Identification & Preparation, Data Governance and Data Cleaning

Data Framework and Models to support strategies

  • Understand the data sources and Metrics for HR matters
  • Identify some of the data availability in the entire Employment Lifecycle
  • Identify some of the approaches and costs of collecting HR-related data
  • Understand the data benchmarking, data relationship, interpretation and insights
  • Understand the relationship between HR data and financial data
  • Understand the concepts of data mining, data modelling, predictive analysis, and approaches to do benchmarking

Use of appropriate data collection and analytical tools and techniques to support business and HR agenda

  • Understand the critical concept of correlation of Financial data and HR-related data / metrics and their practical interpretation and presentation
  • Understand the approaches to developing HR Metrics / Indicators at critical stages of the Employment Lifecycle

HR Analytics and Implementation

  • Develop HR Metrics and Analytics in:
    -Skills audit and skill loss prediction
    -Other critical issues for management decisions
  • Describe how to develop an insightful presentation;
  • Describe basic statistics in HR Analytics;
  • Describe applications of HR Analytics outcomes with dashboard and data visualisation tools;
  • Understand the approaches to keep abreast of local and global HR trends and developments to provide further
  • benchmarking insights on data analysis outcome

Evaluate and communicate the business insights and impact

  • Appreciate data-based HR interventions with pre-determined evaluation metrics/indicators for organisational enhancement and improvement;
  • Develop the skillsets for using spreadsheets in HR Analytics
  • Acquire skills and tools to understand business strategy and how to align HR strategies with Business strategies
  • Make a professional project presentation considering the business context and operating environment.

Award of Certificate

Participants must achieve at least 75% attendance and must have passed the competency assessments to attain the Statement of Attainment.

The purpose of the short assessment is to help participants know their SWOT and does not guarantee the success/failure in the actual IHRP Certification Assessment.

Please note that the above Short Course – “Human Resource Analytics and Insights” has been accredited by IHRP.

Next Intakes

23rd Intake (25 & 26 March 2024)

25 Mar 2024

Application Closing

18 Mar 2024

24th Intake (6 & 7 June 2024)

06 Jun 2024

Application Closing

30 May 2024

25th Intake (1 & 2 August 2024)

01 Aug 2024

Application Closing

25 Jul 2024

Next intake starts in

21 days

. Apply by

18 Mar 2024

Course Delivery

To anchor the learning and winning behaviour, this short course incorporates:

-Applicable industry best practices
-Case studies and videos
-Sharing of experiences
-Interactive delivery of learning materials
-Practical exercises


Mode of Delivery will be via Synchronous e-learning during this pandemic situation until further notice from SSG.

All course registrations are subject to our Terms and Conditions, please click here to view.

Our Trainer

Thomas Yeo

Thomas Yeo is an experienced workforce development specialist with more than 18 years of experience in human capital development and continuing education and training (CET) sector. He started his own specialist consulting firm with like-minded partners in June 2014, and currently serves as the Principal TVET and HRD Consultant at CET Global Pte Ltd that provides enabling solutions in areas of competency-based human resources development and productivity improvements, developing and establishing HRM and HRD systems.

Thomas was the Project Director for various enterprise HRD projects as a Registered Management Consultant and Productivity Consultant. He helped enterprises improve their business processes, plan for organisation development and value creation through customer-centric focus. He adopts the “Design Thinking” methodology in analysing, developing and implementing HRM and HRD systems and process. With the introduction of Skills Frameworks in Singapore, he helped a number of companies adopt Skills Frameworks in their HRM system and practices, such as developing talent and people capability through a systematic approach of skills identification, talent development, learning and development, and performance management.

As an Adult Educator, Thomas enjoys sharing of knowledge and skills learners, peers and industry practitioners. He is currently an Associate Faculty Lecturer with the Singapore University of Social Sciences and Singapore Human Resources Institute Academy teaching HRD topics at the postgraduate level, and an Associate Adult Educator with the Institute for Adult Learning training industry practitioners to be curriculum developers and facilitators via the WSQ Diploma in Adult and Continuing Education. He is an Adult Educator Mentor with the Institute for Adult Learning, where he coaches and mentors aspiring new adult educators to reach their full potential. Thomas also conducts corporate and public workshops on A.I. and Data Science in Human Capital Development, Leadership, People Development, Critical Thinking, Productivity and Value Creation, and speaks at conferences worldwide.

Read more

HR Skills Framework Competency Standard Code: HRS-HRM-5030-1.1
TPGateway Course Reference Code: TGS-2019504638

Funding Available

SSG Training Grant, SkillsFuture Credit, SFEC Support & UTAP Funding (effective up to March 2025 for self-sponsored NTUC members).

For Training Grant application, please use the following reference code.

TPGateway Course Reference Number: TGS-2019504638

Course Support Period: 18 Feb 2020 to 17 Feb 2024

Funding Criteria

Trainee must attend at least 75% of the course, complete the assessment with a pass or competent result.

Trainee needs to key in the details as mentioned in the eRegistration Form and email the Mandatory Document(s) to the Training Provider.

SkillsFuture Credit

For self-sponsored Singapore Citizen age 25 years and above

Self-sponsored applicant can use the SkillsFuture credit to offset the course fees by applying through

Trainee can check their credit balance and transactions via

Application for SkillsFuture Credit

Upon receipt of email confirmation, trainee will need to log in to SkillsFuture Credit portal to apply for the SkillsFuture Credit and upload the email confirmation & Tax Invoice.

Take a screen shot of the approval with the amount applied for and the word ‘approved’, scan and email it to Training Provider before commencement of the course and upon making fee payment.

Training Provider will collect the NETT Fee (i.e. less the SkillsFuture Credit amount) from trainee.

The receipt that will be issued to trainee will indicate an outstanding amount (i.e. the SkillsFuture Credit amount) which Training Provider will claim from SkillsFuture Credit after the successful completion of the short course.

SkillsFuture Enterprise Credit (SFEC) Support

SkillsFuture Enterprise Credit (SFEC) Support is available for Eligible Employers” Click here for more information.

The SkillsFuture Enterprise Credit (SFEC) encourages employers to invest in enterprise transformation and capabilities of their employees. Eligible employers will receive a one-off S$10,000 credit to cover up to 90% of out-of-pocket expenses on qualifying costs for supportable initiatives, over and above the support levels of existing schemes.

Union Training Assistance Programme (UTAP)

NTUC members enjoy UTAP* benefit of up to $250 each year when you sign up for the 2-day Short Course – effective up to March 2025 for self-sponsored NTUC members.

*UTAP supports 50% of the course fees paid cap at $250 per year. Trainee must be a union member throughout the course duration and at the time of claim. Trainee must achieve a minimum of 75% attendance for each application and have sat for all prescribed assessment. Other terms and conditions apply.

Sign up for NTUC Membership here to apply for UTAP funding.
For more information, please click here.

SSG Subsidy Eligibility

Employer SponsoredSelf-sponsoredMid career Enhanced Subsidy (MCES)
Singapore Citizens aged ≤ 39 years/ Singapore PRsSingapore Citizens aged 21 to 39 years/Singapore PRs aged 21 years and aboveCompany-sponsored / Self-sponsored Singapore Citizens aged 40 years and above

SSG Company-Sponsored (effective 1 January 2022)

Non SMESMEMid career Enhanced Subsidy (MCES)
Training Grant
Training Grant
Training Grant
Amount Payable after GST (9%)
Amount Payable after GST (9%)
Amount Payable after GST (9%)

Additional information
Company upon submission of the eRegistration, will need to submit/ email the Mandatory Document(s) of the Trainee to Training Provider upon receipt of Confirmation email. (otherwise Registration will not be completed)

NRIC (Front & Back) – This is to ensure that the Certificate issued is with the correct Name as per NRIC.

SSG Self-Sponsored (Effective 1 January 2022)

NormalMid career Enhanced Subsidy (MCES)
Training Grant
Training Grant
Amount Payable after GST (9%)
Amount Payable after GST (9%)

Additional information

Subsidy type to be keyed in at eRegistration form.

**Mandatory Documents to be submitted/emailed to Training Provider upon receipt of Confirmation email. (otherwise Registration will not be completed.). This is to facilitate Training Provider to apply for SSG Funding on your behalf.

NRIC (Front & Back) – This is to ensure that the Certificate issued is with the correct Name as per NRIC.


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