COMPETENCY-BASED INTERVIEW & SELECTION TECHNIQUES (Synchronous e-Learning) 

Course Overview

In this current challenging business environment, employing the right individual for the organisation is crucial. Hiring the wrong individual will not only impact the cost of operation, but also the morale, productivity, and efficiency of the organisation. 

Critical to employee selection are the interviewing and selection processes. Using competency-based interview and selection techniques help to zoom in on applicants’ past actions and behaviours, relative to the competencies or skills required for the job. Through this method, hiring is more structured and focused, thereby avoiding guesswork, personal bias and discrimination. 

Objective

To help participants understand how to apply structured, competency-based interviews and select candidates based on relevant information gathered. 

Course Outline

• Why right interviewing is vital to an organisation 
• Different techniques in the interviewing approach 
• Traditional versus competency-based interviews 
• Developing questions for competency-based interviews 
• The interviewing process 
• Practice – Interviewing role play 

Learning Outcome

Through this 2-Day course, participants will be able to:  

• Understand the challenges relating to traditional interview techniques  
• List the difference between traditional and competency-based interview techniques 
• Develop questions for a competency-based interview 
• Conduct a competency-based interview 
• Apply the selection technique after the interview