8 training hours
HR-related training hours
Course fee is subject to 7% GST
Performance Appraisal is a time where managers, supervisors and staff come together to evaluate the performance of the agreed objectives. An effective appraisal will motivate employees, retain staff, develop employees, and achieve outstanding performance in an organisation.
The performance management system is more than just evaluating staff performance. A performance management system is a comprehensive approach, starting from setting objectives, monitoring performance, evaluating performance, and developing training and development plan. To have an effective performance management system that will motivate, retain and develop staff; manager, supervisors or staff who have to do appraisal must see the process as a total system to be effective for the organisation.
Who Should Attend?
This course is suitable for supervisors, team leaders, managers or anyone who is or will be managing teams or individuals.
9.00am to 5.30pm
This programme will be covering the following:
- What is Performance Management?
- Understanding Organisation, department and individual goals relationship
- Understanding the performance appraisal process
- Roles and responsibilities in the performance appraisal process
- Common issues in performance appraisal
- Impacts of non-performers
- Writing SMART objectives
- Evaluating performance
-Monitoring and sources for performance feedback
-Pitfalls to avoid in performance evaluation rating
- Providing feedback
- Conducting performance appraisal interviews
-Approach to communicating performance evaluation ratings
- Approach to handling feedback on low performance
- Developing training and development plans after appraisal
–. Apply by
Presentations, group discussions and exercises.
-Describe what performance management is
-State the key success factors to have an effective performance appraisal system
-Describe steps needed to have an effective performance appraisal system
-Explain the roles and responsibilities of the management and staff in performance appraisal
-Develop performance goals that align with the business requirements
-Assess performance objectively
-Evaluate performance and conduct an appraisal session
Virtually via Zoom.