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Professional Development

Conducting Effective Performance Appraisal

Next intake on


1 Day

8 training hours



8 Hours

HR-related training hours



Members: S$350.00

Course fee is subject to 8% GST

Performance Appraisal is a time where managers, supervisors and staff come together to evaluate the performance of the agreed objectives. An effective appraisal will motivate employees, retain staff, develop employees, and achieve outstanding performance in an organisation.

The performance management system is more than just evaluating staff performance. A performance management system is a comprehensive approach, starting from setting objectives, monitoring performance, evaluating performance, and developing training and development plan. To have an effective performance management system that will motivate, retain and develop staff; manager, supervisors or staff who have to do appraisal must see the process as a total system to be effective for the organisation.

Who Should Attend?

This course is suitable for supervisors, team leaders, managers or anyone who is or will be managing teams or individuals.








9.00am to 5.30pm

Programme Details

This programme will be covering the following:

  • What is Performance Management?
  • Understanding Organisation, department and individual goals relationship
  • Understanding the performance appraisal process
  • Roles and responsibilities in the performance appraisal process
  • Common issues in performance appraisal
  • Impacts of non-performers
  • Writing SMART objectives
  • Evaluating performance
    -Monitoring and sources for performance feedback
    -Pitfalls to avoid in performance evaluation rating
  • Providing feedback
  • Conducting performance appraisal interviews
    -Approach to communicating performance evaluation ratings
  • Approach to handling feedback on low performance
  • Developing training and development plans after appraisal
Next Intakes

Next intake starts in

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Learning Methodology

Presentations, group discussions and exercises.

Course Objectives

-Describe what performance management is

-State the key success factors to have an effective performance appraisal system

-Describe steps needed to have an effective performance appraisal system

-Explain the roles and responsibilities of the management and staff in performance appraisal

-Develop performance goals that align with the business requirements

-Assess performance objectively

-Evaluate performance and conduct an appraisal session


Virtually via Zoom.

All course registrations are subject to our Terms and Conditions, please click here to view.

Our Trainer
Yeo Keng Kiat

Yeo Keng Kiat

Workshop Facilitator

Keng Kiat has over 30 years of extensive experience working in global multinational corporations in the IT, manufacturing and financial industries. In the last 12 years, he held leadership roles in HR, L&D and OD, driving strategic and operational programs in employee & industrial relations, talent & succession management, employee engagement, professional development, and corporate HR services.

Before making HR his career, Keng Kiat’s expertise was in helping MNCs transform their IT processes to global best practices and training ITSM practitioners to operationalise policies. He also specialised in data centre automation, application release management and mainframe systems support.

Keng Kiat is passionate about developing leaders to lead with wisdom and compassion. He is an ACTA-certified adult educator and holds a Specialist Diploma in Advanced Facilitation. He has facilitated corporate learning in topics such as leadership, diversity & inclusion, professional integrity and business communications. He is also a Design Thinking practitioner and has facilitated strategic planning interventions to enhance organisational effectiveness.

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