Work-life Ambassador Training Programme – Effective Implementation and Management of Flexible Workplace Arrangement (FWA)

Learning Overview

The Work-Life Grant scheme is a pro-active government response to the changing workforce demographics where individuals have to balance work and personal commitments. Having a work-life friendly workplace that allows employees to vary their work arrangements to suit their work-life needs provides a company with recruitment, motivation and retention strategies.

Learning Objectives

At the end of the programme, the participant should be able to:

  • Describe flexible work arrangement. (FWA)
  • Describe the roles and responsibilities of Work-Life Ambassador.
  • Establish the scope and requirements of a FWA project.
  • Assess specific FWAs that are suitable for implementation, i.e. meet business needs. (Step 1 of the 6 Steps)
  • Conduct a needs analysis to understand employees’ work-life needs and identify suitable (Step 2)
  • Develop a FWA implementation plan which includes a communication plan to engage employees. (Step 3)
  • Complete work-life training programme that includes the implementation and management of employees on FWAs (Step 4)
  • Pilot at least 2 new FWAs and/or substantially enhance existing FWAs with at least 10% of the total workforce, or a minimum of 5 employees (whichever is higher trying out the FWAs for at least 3 months. (Step 5)
  • Monitor the FWAs and consult relevant stakeholders on the FWAs’ effectiveness before making any refinements. (Step 6)

Learning Outline

  • What are Flexible Work Arrangements (FWAs)
    • Definition and perspectives of FWA
    • Examples of FWAs
    • Drivers for adopting FWA
    • Common concerns in implementing FWA
    • Difference between work-life balance and work-life integration
  • Roles and responsibilities of a work-life ambassador
  • Scope and requirements of a FWA project
    • Project deliverables
    • The measures of success
    • Resources
    • Organisational, industry and legal requirements
    • Six steps for implementing the FWA Pilot project 
  • Step 1: Assess specific FWAs that are suitable for implementation (i.e. meet business needs)
    • Type of FWAs
    • Establish the FWA business needs
  • Step 2: Conduct a needs analysis to understand employees’ work-life needs and identify suitable FWAs
    • Stakeholders in the employees’ needs analysis
    • Scope and requirements of employees’ work-life needs
    • The mechanics of the needs analysis
    • Management review of survey and interview results
  • Step 3: Develop a FWA implementation plan which includes a communication plan to engage employees
    • Items in the implementation plan
    • Items in the communication plan
    • Approving employees’ application to be on FWAs
  • Step 4: Complete work-life training programme that includes implementation and management of employees on FWAs
    • Designing your own training
    • Conducting the training
  • Step 5: Pilot at least 2 new FWAs and/or substantially enhance existing FWAs with at least 10% of the total workforce, or a minimum of 5 employees (whichever is higher) trying out the FWAs for at least 3 months
    • Pilot implementation
    • Do’s and don’ts
  • Step 6: Monitor the FWAs and consult relevant stakeholders on the FWAs’ effectiveness before making any refinements
    • Progress meetings with stakeholders
    • Final or end-phase meeting
    • FWA project evaluation
    • Submitting claims

Training Methodology

  • Interactive input sessions
  • Hands-on practice with participants carrying out activities to enhance learning Who Will Benefit

Who Will Benefit

Employers, managers and executives of companies planning to implement work-life flexible work arrangements or FWAs

Duration

1 day, 7 hours

Other Information

Note: SkillsFuture Funding currently unavailable

Course Calendar

Commence Dates Duration Price  
05 Dec 17 1 Day S$350.00 Registration
07 Feb 18 1 Day S$350.00 Registration
11 Apr 18 1 Day  S$350.00   Registration
13 Jun 18 1 Day S$350.00  Registration

All prices listed here are subject to the prevailing GST charges. All information on this page are correct at the time of its publication. SHRICORP reserves the right to amend any of the above information if necessary.

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