Insights From The First Recipients of the Workforce Transformation Award for HR

DXC Technology Singapore Pte Ltd and Singapore Land Group Limited were recently recognised as the inaugural recipients of the Workforce Transformation Award for HR, Best-In-Class, at the 17th Singapore HR Awards. Winning in the categories of Large Enterprises & MNCs and SME & Start-ups respectively, both organisations have demonstrated excellence in championing transformative HR practices.

In the spirit of the award category, we believe there is much to learn from the best practices in the industry, enabling us to continuously transform and improve our businesses. That is why we are sharing the success stories of DXC Technology Singapore and Singapore Land Group.

The Workforce Transformation Award, co-branded by the Singapore Human Resources Institute (SHRI) and Workforce Singapore (WSG), celebrates organisations that set new standards in HR innovation, helping businesses thrive in today’s fast-evolving landscape.

Key to Success: Different Paths, Shared Vision

Both DXC Technology and Singapore Land Group attribute their success to unique, yet complementary strategies. DXC operates on four guiding principles: "Grow Team, Grow Self, Grow Customer, and Grow Company." These pillars represent a holistic approach to growth. Grow Team cultivates a collaborative culture through continuous learning, Grow Self empowers personal and professional development, Grow Customer drives tailored solutions that enhance client success, and Grow Company focuses on sustainable growth. This comprehensive strategy creates a resilient and innovative workforce, essential in today’s competitive environment.

Singapore Land’s success is rooted in a holistic approach to HR, integrating strategies that foster a positive employee experience. By investing in leadership development at all levels, they ensure that their teams are equipped to navigate challenges. Their commitment to building a strong employer brand - grounded in career growth, well-being, and innovation - creates a workplace where employees feel valued and engaged. Their purpose-driven culture has become a cornerstone of their strategy.

Adapting to a Changing Landscape

Adapting to change is at the heart of effective workforce transformation. DXC has embraced this by prioritising continuous learning, partnering with platforms like Udemy and LinkedIn Learning to reskill and upskill employees. Through their “DXC Learning” platform, employees gain access to training in emerging skills and technologies, ensuring they remain competitive and future-ready.

Singapore Land has taken a flexible approach, adopting hybrid recruitment models that allow them to quickly scale up for projects or hire for long-term needs. This agility, combined with a focus on innovation, sustainability, and employee well-being, has solidified their reputation as an attractive employer. Their ability to adapt to market demands is a testament to the effectiveness of their HR strategy.

Aligning Employee Needs and Business Goals

Both companies recognise the importance of aligning employee needs with business objectives. At DXC, continuous feedback loops and regular policy reviews help them stay in tune with evolving workforce demands. By embedding their values into people policies, they create a culture that promotes well-being and drives business success. “Putting employees at the centre of DXC culture lets employees feel that they have a voice in the organisation, increasing the chances that they’ll stay. They’ll then continue give feedback and provide insight into what needs to be done to keep them engaged. It’s a virtuous cycle,” said Ms Esther Eng, Regional Head of HR at DXC Technology. 

For Singapore Land, a data-driven approach has been key. “To ensure that SingLand’s people policies align with both employee needs and business objectives, we conduct regular employee surveys to gather employee inputs and feedback. This allows HR to understand the evolving needs of our workforce and design our policies with employee well-being in mind while addressing any emerging concerns,” shared Ms Welch Er, Head of Human Resources at Singapore Land Group. This approach helps to ensure that employee satisfaction and organisational performance reinforce each other, creating a balanced and supportive work environment.

Engaging Employees for Lasting Success

Employee engagement is a critical component of DXC and Singapore Land’s HR strategies. DXC focuses on creating “next-generation” HR processes that adapt to how, why, and where employees work best. Initiatives like flexible work arrangements, a dedicated Wellbeing Hub, and comprehensive mental and physical health programmes reflect their commitment to employee well-being.

Singapore Land also places a strong emphasis on building a supportive work culture. They encourage open communication, provide continuous learning opportunities, and celebrate achievements through simple yet meaningful gestures, such as thank-yous, rewards, and company-wide events. These practices have cultivated a culture of recognition that keeps employees motivated and engaged.

Inspiring the Future of HR

As we look to the future of HR, the achievements of DXC Technology and Singapore Land serve as an inspiring reminder that prioritising people can drive exceptional business outcomes. SHRI is committed to leading the way in sharing these insights and best practices, fostering a community where organisations can learn, adapt, and grow.

We look forward to receiving entries for next year’s HR Awards and hope these stories encourage you to join us in setting new benchmarks for workforce transformation.