DURATION
1-Day
8 hours
NEXT INTAKE
1st Intake
20 Dec 2024
DELIVERY MODE
Classroom Learning
PROGRAMME FEE
$400.00
(Before GST)
$436.00
(After GST)
Course Overview
In today's rapidly evolving workplace, creating a safe and respectful environment Is not just a compliance matter but a
cornerstone of a successful, thriving organisation. This course, Managing Workplace Grievances and Harassment, equips leaders, managers, and HR professionals with essential skills to identify, address, and prevent workplace grievances and harassment effectively.
By the end of this course, participants will not only feel confident in managing workplace grievances and harassment but also champion a respectful, inclusive work environment where employees feel supported and valued. Join us to make a meaningful impact in your organisation, strengthen employee well-being, and foster a culture of mutual respect and integrity.
Objective
Participants will gain practical tools to understand the root causes of conflicts and complaints, implement proactive measures, and cultivate a respectful workplace culture.
Learning Outcome
Through interactive workshops, real-life case studies, and role-playing scenarios, this
course will develop your ability to:
Who should attend
This course is designed for Supervisors, Team Leaders, Reporting Officers, Managers, HR Professionals or anyone who is or will be managing teams or individuals.
Course Delivery
This is a highly interactive course delivered through a combination of lectures, interactive discussions, role-plays and practical exercises.
Course Duration
Delivery Mode
Course Fee
Before GST | After GST | |
|---|---|---|
Full Course Fee | S$400.00 | S$436.00 |
Award of Certificate
Participants must achieve at least 75% attendance to attain the Certificate of Attendance.
Our Trainer
Alvin Goh
Alvin is an accomplished international senior business manager with over 20 years of experience in the financial and consulting industry, where he played key roles in various business and human capital transformation projects that have translated to net bottom line growth of USD100 million. He spent over seven years in a regional bank covering 15 cities as the Chief HR Officer and Chief of Staff.
Highly adaptable to corporate transformation, human capital management, and business growth, Alvin enjoys the challenges of solving complex business issues. His practical competencies and influential people skills have been well evidenced in various M&A, transformational, and corporate development projects he has personally undertaken. More recently, he provided end-to-end leadership in a business transformation and created a new operating model that resulted in an immense improvement in employee satisfaction and top-line business growth. He was also instrumental in the conceptualisation & development of a predictive and preventive human capital model that has enabled the identification of talent earlier in their careers and the deployment of these talents.
In more recent settings, Alvin has been working alongside the Ministry of Manpower on the Fair Consideration Framework since 2021 in Workstream 1 and Workstream 2. He has also been recently appointed by the Ministry of Community, Culture, Youth and Sports to serve a two-year term on Singapore National Integration Council. He is also a member of the disciplinary board of the Institute of Technical Education and has mediated several notable issues.
Alvin has lived and worked in China, France, and Vietnam. He has done long-term global consulting engagement work where he deepened his international business acumen and an appreciation of the need for diversity of thought. He obtained his Bachelor of Business from Australia, where he graduated with distinction, and pursued his MBA from the University of Western Australia's Graduate School of Management. He is currently undertaking his Doctorate studies.
Course Registration
