HR Consulting Skills

Course Duration:

2-Day Programme –  Facilitation Led Training

Date: Thursday and Friday, 22 and 23 October 2020
Time: 9am – 5.45pm
Venue: SHRI New Premises @ 137 Cecil Street, #09-08, Singapore 069537
SHRI Members: S$650
Non-Members: S$750
(Courses fees are subject to 7% GST)

Course Overview:

Calling all HR professionals wanting to move from a transactional role into a business partnering model to become effective internal consultants.
Enrol in a 2-day facilitator led programme in HR Consulting Skills at SHRI New Premises! This workshop aims to help participants develop capabilities to understand business needs, to challenge and ask the right questions and ultimately, translate business needs into actionable solutions to provide impact.

Course Objectives:

  • Understand the scope of HR consulting.
  • Learn a systematic approach to designing and implementing consulting-based solutions.
  • Understand and apply tools to assess performance gaps, design systematic solutions, and measure performance gains.
  • Become familiar with the skills of a HR consultant.

Course Outline

The programme covers:

  1. Handle organizational issues with a consulting approach
  2. Assess organizational and individual performance issues and gaps
  3. Link performance solutions to business objectives
  4. Identify integrated solutions to close performance gaps and leverage existing organizational initiatives
  5. Create implementation strategies to promote organizational support of performance improvement initiatives
  6. Develop ways to measure and track results, including return on investment
  7. Present an implementation plan in an organized, influential manner

Learning Methodology:

Lecture, group discussion, case study, skill practice & self reflection/assessment.

Target Learners:

HR professionals wanting to move from a transactional role into a business partnering model to become effective internal consultants. HR Managers, L&D/OD/Talent/Acquisition Managers

About the Trainer

Desmond Tan
Principal Consultant
Desmond has extensive experience in human resources and organizational development, both in the United States and around Asia. His career journey has taken him between consulting and several senior leadership roles in talent management/organizational development across multiple industries. He was previously the Managing Director for premier HR consulting firm and is now the Principal Consultant with Argonite Consulting & Advisory, focusing on enabling leadership success, realizing organizational transformation & designing talent management frameworks.

Virtual Facilitation MasterClass

Course Duration:

Pre-Workshop Induction Session

Date: 18 September 2020
Time: 9:00am to 10:30am

1.5-Day Virtual Facilitation MasterClass

Day 1 – 25 September 2020
Time: 9:00am to 5:30pm
Day 2 – 28 September 2020
Time: 9:00am to 12:30pm

Course Fee:

SHRI Member: S$650.00
Non-Member: S$750.00
(Course fees are subject to GST)


Course Overview:

Think about all the ineffective meetings you’ve had in the past; meetings where nothing really got done, people argued, or decisions simply weren’t made. Many meetings are unproductive and time consuming. On the other hand, meetings are great opportunities to innovate, solve problems and make decisions with the collective intelligence of a group.
This is where facilitation skills enable better gathering between teams, stakeholders, or collaborators of any kind. This makes meetings interactive and effective.
This 1.5 Days workshop will combine experiential activities, practice exercises, case studies and reflection time to facilitate understanding, practice and implementation of facilitation models and core techniques.

Key Benefits & Objectives:

This workshop aims to equip participants with the knowledge and ability to:
  • Good grasp of the concept, principle and practice of facilitation
  • Understand the role of facilitator and differentiate it from the role of trainer
  • Discover and learn various process design templates, factors to consider when planning the agenda and facilitation skills (context setting, active listening, verbal skills, conflict management and time management)

Course Outline:

The 1.5-days workshop covers:
1) Core Facilitation Skills 
  • Learn that the two most important elements in facilitation process are designing the group process and guiding the group through the process.
  • Understand the 3Cs in facilitation.
  • Learn how to frame the session to inject purpose and engagement
  • Discover the use of facilitation techniques using liberating structures.
2) Process Design 
  • Learn and apply various design structure and processes to drive facilitation goals and objectives.
  • Use guided templates to formulate facilitation questions.
3) Delivery Verbal Skills 
  • Learn core verbal skills to apply in context setting, communicating expectations, active listening.
  • Tips and techniques for virtual delivery.

Learning Methodology:

To anchor the learning, the virtual workshop will be delivered via MIRO (Real-time Board) and ZOOM. It incorporates a diverse range of interactive activities such as role-play practices, group discussions, breakout sessions, Case-study facilitation assignment etc.

Target Learners:

Managers, leaders, project leads, in-house facilitators, trainers and HR practitioners

About the Trainer

Fabian Lim is an experienced coach, facilitator and HR L&D practitioner for more than 16 years. He specialises in leadership & people development, coaching and strategic organisation development. His professional experience includes leading the Talent Management and Executive Leadership Development in The Body Shop, Hewlett Packard and CA Technologies. Fabian also oversaw the leadership & professional skills training delivery across the Asia-Pacific and Japan, the United Kingdom and the U.S. While at The Body Shop, he was the global leadership programme lead and helped to set up a retail academy in London.

He is a certified behavioural consultant in the DiSCTM Personal Profile System, The Personal Listening ProfileTM, Master Practitioner in Neuro-Linguistic Programming Practitioner, Certified in Hypnotherapy, Timeline therapy, Accredited MBTI practitioner, Accredited Talent Q Dimensions profiling practitioner, certified facilitator with Power & Systems in Organisation Workshop and When Culture Meets and LEGO Serious Play facilitator.

Some feedback from past participants:

• Facilitator effortlessly connects with us.
• Enjoyed the workshop! Engaging, well-paced, amazingly well thought out considered it had to be conducted online.
• Expected the workshop to be rather scary but it was fun!
• Insightful and actionable for our use.
• The course covered a lot of content that was very relevant and practical.
• Lots of engagement and very fun.