Course Overview

Think about all the ineffective meetings you’ve had in the past; meetings where nothing really got done, people argued, or decisions simply weren’t made. Many meetings are unproductive and time consuming. On the other hand, meetings are great opportunities to innovate, solve problems and make decisions with the collective intelligence of a group.

This is where facilitation skills enable better gathering between teams, stakeholders, or collaborators of any kind. This makes meetings interactive and effective.

This 1.5-day workshop will combine experiential activities, practice exercises, case studies and reflection time to facilitate understanding, practice and implementation of facilitation models and core techniques.

Key Benefits & Objectives

This workshop aims to equip participants with the knowledge and ability to:

• Good grasp of the concept, principle and practice of facilitation
• Understand the role of facilitator and differentiate it from the role of trainer
• Discover and learn various process design templates, factors to consider when planning the agenda and facilitation skills (context setting, active listening, verbal skills, conflict management and time management)

Course Outline

The 1.5-days workshop covers:

1) Core Facilitation Skills

• Learn that the two most important elements in facilitation process are designing the group process and guiding the group through the process.
• Understand the 3Cs in facilitation.
• Learn how to frame the session to inject purpose and engagement.
• Discover the use of facilitation techniques using liberating structures.

2) Process Design

• Learn and apply various design structure and processes to drive facilitation goals and objectives.
• Use guided templates to formulate facilitation questions.

3) Delivery Verbal Skills

• Learn core verbal skills to apply in context setting, communicating expectations, active listening.
• Tips and techniques for virtual delivery.

Learning Methodology

To anchor the learning, the virtual workshop will be delivered via MIRO (Real-time Board) and ZOOM. It incorporates a diverse range of interactive activities such as role-play practices, group discussions, breakout sessions, Case-study facilitation assignment etc.

Target Learners

Managers, leaders, project leads, in-house facilitators, trainers and HR practitioners.

Some feedback from past participants