Workforce Planning Essentials

HR Skills Framework Competency Standard Code: HRS-BIN-4100-1.1
TPGateway Course Reference Code: TGS-2020513235

Course Overview

The everchanging global economic conditions brought about by technology, fluid political landscapes, major shifts in demographics and social attitudes, calls for a keener focus towards workforce planning and people strategising in many organisations. The need for the right people, with the right skills, in the right roles, at the right time and at the right cost rings true now more than ever. While globalisation and changes in work practices offers an increased access to talent, it is equally true that organisations are exposed to heightened competition for people resource.

Given these fluctuating dynamics, how can HR practitioners keep ahead of the curve? How can workforce planning help align changing organisation needs with its people strategy? Workforce Planning Essentials will help you peel through these complexities and equip you with the necessary insights as you reshape the workforce of the future for your organisation.


3rd Intake
30 November & 2 December 2021

Tuesday & Thursday


2 days; 16 Hours
9am to 6pm (inclusive of 1 hour lunch break)
*Registration commences at 8:30am on the first day


SHRI Premises @ 137 Cecil Street, #09-08,
Singapore 069537

Course Fee

Full Course Fee – $1284
(inclusive of 7% GST)


  • Course participants may apply SSG Training Grant.
  • SkillsFuture Credit is also applicable on top of SSG Training Grant.
Click here to register

Course Outline and Learning Outcome

a. Understand and apply the basic principles of workforce planning

  • An overview of the WFP process
  • Understanding WFP drivers and how this impacts the business
  • Creating alignment between organisation, people and WFP strategies

b. Understand the internal and external factors that impact WFP

  • Impact of the VUCA environment
  • Conducting environmental analysis
  • Impact of technology and digitalisation to the workforce and jobs

c. Analyse your current and potential workforce

  • Understanding the labour market and changing demographics
  • Tools for analysing current & potential workforce
  • Identify business critical roles and workforce segmentation
  • Tools for measuring staff turnover and retention

d. Determine future workforce needs

  • Quantifying future workforce planning needs
  • Scenario planning process and tools
  • Identifying critical or key roles and their future needs

e. Identify workforce gaps against future needs and actions to address them

  • Process and tools for identifying the gaps
  • Options to address shortages, surplus and skills mismatch
  • Contingency and adaptive planning

f. Monitor progress and evaluate impact of workforce planning initiatives

  • Critical issues to monitor and report on
  • The psychological contract
  • Talent evaluation tools

Learning Methodology

Course delivery is based on CIPD’s award winning instructional design approach:

Engage: To develop interest by involving participants emotionally and intellectually
Study: To focus on information and why theory is important
Activate: To introduce activities and exercises to anchor the learning
Reflect: To stand back and view experiences from different perspectives.

Participants can expect an experiential learning journey that includes discussions and debates, case studies and scenarios, peer sharing and self-reflection. All designed to ensure you can apply the theories, concepts and tools you learn in to practice in the workplace.

Whether face to face or virtual, our instructor-led lessons incorporate interactive teaching and facilitation, sequencing the learning in bite-sized blocks to aid retention.

Course Benefits

Workforce Planning Essentials will help you analyse the workforce, perform scenario planning, develop a coherent people strategy, and enable you to make evidence-based justifications for resourcing and investments in your people asset. You will gain an edge in shaping an adaptive workforce of the future for your organisation.

By the end of this course, you will be able to:

  • Create and shape workforce plans
  • Invest strategically in your employee base
  • Design operational workforce plans for productivity
  • Use analytics to drive optimal workforce deployment
  • Develop insights in prioritising employee initiatives
  • Be adept at scenario planning
  • Drive improvements in managing stakeholder needs

Target Learners

This course is ideal for HR practitioners who are directly involved in shaping and creating workforce plans in congruence with business needs and strategies.

  • Senior HR practitioner or executive seeking to deepen knowledge in creating and driving adaptive workforce plans
  • Aspiring HR Manager seeking to strengthen understanding and build a strong foundation in workforce analytics
  • Business unit head with vested interest in integrating workforce plans into organisation strategic goals
  • Owner of small and medium sized businesses desiring to better manage workforce risks

Award of Certificate

Participants must achieve at least 75% attendance and must have passed the competency assessments to attain the Statement of Attainment and receive a joint certificate from CIPD and SHRI.

SSG Training Grant

Course fee after SSG Training Grant may vary and is subjected to SSG approval

SkillsFuture Enterprise Credit (SFEC) Support

SkillsFuture Enterprise Credit (SFEC) Support is available for Eligible Employers” Click here for more information.

The SkillsFuture Enterprise Credit (SFEC) encourages employers to invest in enterprise transformation and capabilities of their employees. Eligible employers will receive a one-off S$10,000 credit to cover up to 90% of out-of-pocket expenses on qualifying costs for supportable initiatives, over and above the support levels of existing schemes.

SkillsFuture Credit

For self-sponsored Singapore Citizen age 25 years and above

Self-sponsored applicant can use the SkillsFuture credit to offset the course fees by applying through

Trainee can check their credit balance and transactions via

Application for SkillsFuture Credit

  • Upon receipt of email confirmation, trainee will need to log in to SkillsFuture Credit portal to apply for the SkillsFuture Credit and upload the email confirmation & Tax Invoice.
  • Take a screen shot of the approval with the amount applied for and the word ‘approved’, scan and email it to Training Provider before commencement of the course and upon making fee payment.
  • Training Provider will collect the NETT Fee (i.e. less the SkillsFuture Credit amount) from trainee.
  • The receipt that will be issued to trainee will indicate an outstanding amount (i.e. the SkillsFuture Credit amount) which Training Provider will claim from SkillsFuture Credit after the successful completion of the short course.

About the Trainer

Yeo Keng Kiat

Keng Kiat has over 30 years of extensive experience working in global multinational corporations in the IT, manufacturing and financial industries. In the last 12 years, he held leadership roles in HR, L&D and OD, driving strategic and operational programs in employee & industrial relations, talent & succession management, employee engagement, professional development, and corporate HR services.

Before making HR his career, Keng Kiat’s expertise was in helping MNCs transform their IT processes to global best practices and training ITSM practitioners to operationalise policies. He also specialised in data centre automation, application release management and mainframe systems support.

Keng Kiat is passionate about developing leaders to lead with wisdom and compassion. He is an ACTA-certified adult educator and holds a Specialist Diploma in Advanced Facilitation. He has facilitated corporate learning in topics such as leadership, diversity & inclusion, professional integrity and business communications. He is also a Design Thinking practitioner and has facilitated strategic planning interventions to enhance organisational effectiveness.


All course registrations are subject to our Terms and Conditions, please click here to view.

For further information, please contact:

Tel: 64380012
Email: [email protected]

Click here to register