SOLUTION-FOCUSED LEADER COACH MASTERCLASS

Outline

Coaching has become an important skill for managers and leaders. Coaching skills are key competencies that are leveraged by a manager and leader to help develop others. For organisations, coaching skills are the secret ingredient to unlocking your team members’ full potential. Leaders with good coaching skills can unlock a host of benefits for both the employee and the organisation in several ways:

• Improving Communication: Coaching skills training can help leaders improve their communication skills, allowing them to better understand their team’s needs and goals. Effective communication is essential for building strong relationships and fostering collaboration within teams.

• Developing Empathy: Coaching skills training can help leaders develop empathy and emotional intelligence, allowing them to better understand the perspectives and feelings of their team members. This can lead to increased trust, loyalty, and engagement among employees.

• Enhancing Performance: Coaching skills training can help leaders develop the skills to effectively identify and address performance gaps within their teams. By providing constructive feedback, setting clear expectations, and developing individualised performance improvement plans, leaders can help their team members improve their performance.

• Facilitating Learning and Growth: Coaching skills training can help leaders create a culture of continuous learning and growth within their teams. By encouraging employees to take ownership of their learning and development, leaders can help them achieve their full potential and become more valuable assets to the organisation.

Objectives

The Solution-Focused Leader Coach workshop is designed to equip participants with the knowledge and tools needed to carry out career coaching conversations at work. It guides learners through the people developing process from the coaching perspective with an industry overview of career development. In this workshop, participants will learn the Solution-Focused coaching skills and strategies required to guide employees in achieving their career development and career progression, whether they are HR professionals, managers, or individuals seeking to enhance their coaching abilities.

Learning Outcomes

After the delivery of this course, participants should be able to:

• Understand the industry overview of career development

• Understand and apply the T-GROW model when conducting career coaching conversations

• Adopt a solution-focused mindset and techniques to help employees in their career development and progression

• Conduct effective goal-setting sessions for performance improvement

• Build employees’ motivation, confidence, and competence through performance feedback

• Evaluation of the impact of coaching interventions

• Apply legal and ethical requirements for coaching at the workplace

Focal Topics

• Application of Different Leadership Styles for Effective Coaching

• Solution-Focused Career Coaching Tools & Techniques

• Active Listening Skills

• Feedback & Goal-Setting Process

• T-GROW Coaching Process

• Evaluation of Impact of Coaching Programs

• Legal & Ethical Requirements in Coaching

Who Should Attend

• Line supervisors
• Middle managers
• Senior leaders
• Human resource practitioners

Course Delivery

To anchor the learning and winning behaviour, this course incorporates:

• Mini lecture

• Group discussions

• Role play practice

• Self-reflection

• Written assessment

Course Duration

• 2-Day,
• 16 Hours (16-hours does not include lunch break for both days)
• 18 IHRP CPD Hours (includes 2-hours lunch break in total for 2-Day)
• 09:00AM to 06:00PM (inclusive of 1-hour lunch break) *Registration commences at 08:30AM on the first day

Assessment Method

The 2-Day Short Course focus on the Focal Topics as stipulated in the course.

There will be an Open Book Assessment conducted within the 2-Day Short Course.

This is to help trainees understand the absorption of Learning Outcome, a short assessment is given within the 2-Day Short Course (16 hours).

The purpose of the short assessment is to help the trainees to know their SWOT.

Trainees must achieve at least 75% attendance and must have passed the competency assessments to attain the Statement of Attainment.

Delivery Mode

• Classroom Learning
• This course will be conducted at SHRI, 137 Cecil Street, #09-08, Cecil Building, Singapore 069537

Course Fees

Fundings Available

Course participants may apply for:

• SkillsFuture Credit (SFC)
• SSG Training Grant
• SkillsFuture Enterprise Credit (SFEC) Support

Funding Information

SSG Training Grant, SkillsFuture Credit & SFEC Support.

For Training Grant application, please use the following reference code.

TPGateway Course Reference Number: TGS-2023037799

Course Support Period: 12 Sept 2023 to 11 Sept 2025

SSG Subsidy Eligibility

Company-Sponsored

Additional information

Subsidy type must be entered in e-registration form

**Mandatory Documents to be submitted or emailed to the Training Provider upon receipt of confirmation email. (Otherwise, registration will not be completed.). This is to facilitate the Training Provider in applying for SSG funding on your behalf.

NRIC (Front and Back) – This is to ensure that the Certificate issued has the correct name as per the NRIC.

*Grant amount indicated here does not include absentee payroll (AP) funding, as this is dependent on the trainee's hourly basic salary (except for trainees supported by surrogate employers, where AP computed at a flat rate independent of salary).

Self-Sponsored

Additional information

Subsidy type must be entered in the e-registration form

**Mandatory Documents to be submitted or emailed to the Training Provider upon receipt of confirmation email. (Otherwise, registration will not be completed.). This is to facilitate the Training Provider in applying for SSG funding on your behalf.

NRIC (Front and Back) – This is to ensure that the Certificate issued has the correct name as per the NRIC.

For Self-Sponsored

Applying for SSG Training Grant

**ONLY APPLICABLE TO SELF-SPONSORED TRAINEE WHO ARE APPLYING FOR SSG FUNDING SUPPORT.

**Mandatory Documents to be submitted/emailed to Training Provider within 24 hours upon submission of Registration. (Otherwise, registration will not be completed.) This is to facilitate Training Provider to apply for SSG Funding on your behalf.

• NRIC/FIN (Front & Back) - This is to ensure that the Certificate issued is with the correct Name as per NRIC.

SkillsFuture Credit

For Self-sponsored Singapore Citizen age 25 years and above

• Self-sponsored applicants can use SkillsFuture credit to offset the course fees by applying through https://www.skillsfuture.gov.sg/credit.
• Trainee can check their credit balance and transactions via https://www.skillsfuture.gov.sg/credit.

Application for SkillsFuture credit

• Upon receipt of tax invoice, trainee will need to log in to SkillsFuture Credit Portal to apply for the SkillsFuture Credit and upload Tax Invoice.
• Take a screenshot of the approval with the amount applied for and the word 'approved' email it to Training Provider before commencement of the course.
• Training Provider will collect the NETT Fee (i.e., less the SkillsFuture Credit amount) from trainee if there is still remaining amount payable.

For Company Sponsored

• Company upon submission of the eRegistration, will need to submit/email the Mandatory Document(s) of the trainee to Training Provider within 14 hours upon submission of Registration. (Otherwise, registration will not be completed)
• NRIC (Front & Back) - This is to ensure that the certificate issued is with the correct Name as per NRIC.

SkillsFuture Enterprise Credit (SFEC) Support

SkillsFuture Enterprise Credit (SFEC) Support is available for Eligible Employers" Click Here for more information .

The SkillsFuture Enterprise Credit (SFEC) encourages employers to invest in enterprise transformation and capabilities of their employees. Eligible employers will receive a one-off S$10,000 credit to cover up to 90% of out-of-pocket expenses on qualifying costs for supportable initiatives, over and above the support levels of existing schemes.

Funding Criteria

• Trainee must attend at least 75% of the course, complete the assessment with a pass or competent result.
• Trainee needs to key in the details as mentioned in the eRegistration Form and email the Mandatory Document(s) to the Training Provider.

Award of Certificate

Participants must achieve at least 75% attendance and must have passed the competency assessments to attain the Statement of Attainment.