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    Course Overview

    Harassment awareness training, counselling and harassment prevention training are critical tools to ensure employees and supervisors understand proper professional conduct at work. It is therefore paramount for HR practitioners & leaders to know not just the “what”, in terms of the implications that current local legislation has on such incidents, but more importantly, on the “how”, which is the effective way to manage the emotions and sensitivities during the interaction with the affected employees. In certain instances, some employees may also turn to inappropriate or negative behaviours due to various reasons & HR practitioners will also need to be prepared to take up disciplinary measures against them where necessary.

    In this 1-day workshop, the key focus is to provide HR practitioners with a structured and practical approach in engaging with employees through harassment issues, both from a perpetrator as well as victim point of view. This workshop also provides learners the basics of counselling, disciplinary measures, and employee conflict management/mediation.

    Who Should Attend

    This course is suitable for supervisors, team leaders, managers, HR professionals or anyone who is or will be managing teams or individuals.

    Focal Topics

    Course Objectives / Learning Objectives 

    1. Identify the common harassment issues at the workplace
    2. Understand how to handle such issues with the perpetrator and victim point of view
    3. The role and boundary of HR practitioners in providing counselling at the workplace
    4. Conduct a diagnosis into the issue and apply the appropriate response/intervention
    5. Provide first level counselling support and advice to victims of harassment
    6. Recognise symptoms of potential employee disciplinary issues
    7. Handling employee disciplinary issues
    8. Managing & mediating employee conflict issues
    9. Understand the local regulations regarding grievances & disciplinary measures

    Course Outline / Programme Details 

    1. Identifying harassment in the workplace
    2. Dealing with the perpetrator and victim (process/organisation’s point of view)
    3. Dealing with the perpetrator and victim (counselling/feedback/supervisor point of view)
    4. Role of HR/leaders as counsellors at the workplace, the dos and don’ts
    5. Understand how to apply the grievance counselling approach
    6. Review the basic employee mediation process
    7. Understand the role of HR as a disciplinary facilitator

    Learning Methodology

    This is a highly interactive course based on lectures, group discussion, and activities.

    Useful information

    Date: 14 October 2022

    Time: 9.00am – 5.00pm

    Platform: Virtually via Zoom

    Course Fee:

    SHRI Members: S$350.00
    Non-Members: S$400.00
    (Sign up for SHRI Membership to enjoy $100 off course fee!)
    (Course fee is subject to 7% GST)

    Limited Seats only, sign up now to avoid disappointment!

    Course fee after SSG training grant may vary and is subjected to SSG approval.
    *Grant amount indicated here does not include absentee payroll (AP) funding as this is dependent on the trainee’s hourly basic salary (other than for trainees supported by surrogate Employers, where AP is computed on flat rate independent of salary).

    Trainer profile

    Desmond Tan

    SHRI CORP, Associate Trainer

    Desmond has extensive experience in human resources and organisational development, both in the United States and around Asia. His career journey has taken him between consulting and several senior leadership roles in talent management/ organisational development across multiple industries. He was previously the Managing Director for premier HR consulting firm and is now the Principal Consultant with Argonite Consulting & Advisory, focusing on enabling leadership success, realising organisational transformation & designing talent management frameworks.


    His expertise encompasses the design and implementation of assessment and development centers, change and talent management processes, executive coaching, organisational development interventions, as well as capability building and development/ learning strategies. Desmond’s consulting experience spans across industries including pharmaceuticals, logistics, heavy industries, finance (banking and insurance), FMCG, manufacturing, shipping, information technology, oil and gas, and telecommunications.

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    Limited Seats only, sign up now to avoid disappointment!

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