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    Course Overview

    In this current challenging business environment, employing the right individual for the organisation is crucial. Hiring the wrong individual not only have an impact on the cost of operation, but also on the morale, productivity, and efficiency of the organisation.

    A critical step in employee selection is the interviewing and selection process. The Competency-based Interview and Selection Technique focuses on the applicant past actions or behaviour in relation to the competencies or skills required for the job applied. Through this method, hiring is more structured and focused; rather than based on guess-work, potential bias or discrimination.

    • Understand traditional interview techniques issues
    • List the difference between traditional and competency-based interview technique
    • Develop questions for competency-based interview
    • Conduct a competency-based interview
    • Apply the selection technique after the interview

    Who Should Attend

    Managers, Executives & new HR Executives who have to develop the skills to ensure a professional approach to recruit and select the right candidates for the job.

    Focal Topics

    Learning Objectives

    Programme Details

    Module 1: The Different Techniques in the Interviewing Approach

    • The success rate of a right hire
    • The various assessment approaches and tools used

    Module 2: Consequences of a Wrong Hire

    • Why interviewing is vital for an organisation
    • Why important for you as the hiring supervisor/manager
    • Impact of the cost of a wrong hire on an organisation

    Module 3: Traditional vs Competency-based Interview

    • Problems with traditional interviewing techniques
    • Types of questioning techniques
    • Key factors of competency-based interviewing
    • The fair and unbiased interviewing and selection approach

    Module 4: Developing Questions for Competency-Based Interviewing

    • Developing question based on job competency needs
    • Questioning approach
    • Evaluating response
    • What not to ask – Fair employment practice

    Module 5: Interviewing Process

    • What is required before, during and after the interview
    • Selection technique based on competencies

    Module 6: Practice – Interviewing Role Play

    Learning Methodology

    Lecture, activities and discussion

    Useful information

    Date: 26 & 27 January 2022

    Time: 9.00am – 5.00pm

    Platform: Virtually via Zoom

    Course Fee:

    SHRI Members: S$650.00
    Non-Members: S$750.00
    (Sign up for SHRI Membership to enjoy $100 off course fee!)
    (Course fee is subject to 7% GST)

    Limited Seats only, sign up now to avoid disappointment!

    Course fee after SSG training grant may vary and is subjected to SSG approval.
    *Grant amount indicated here does not include absentee payroll (AP) funding as this is dependent on the trainee’s hourly basic salary (other than for trainees supported by surrogate Employers, where AP is computed on flat rate independent of salary).

    Trainer profile

    Desmond Tan
    Principal Consultant

    Desmond has extensive experience in human resources and organisational development, both in the United States and around Asia. His career journey has taken him between consulting and several senior leadership roles in talent management/ organisational development across multiple industries. He was previously the Managing Director for premier HR consulting firm and is now the Principal Consultant with Argonite Consulting & Advisory, focusing on enabling leadership success, realising organisational transformation & designing talent management frameworks.

    His expertise encompasses the design and implementation of assessment and development centers, change and talent management processes, executive coaching, organisational development interventions, as well as capability building and development/ learning strategies. Desmond’s consulting experience spans across industries including pharmaceuticals, logistics, heavy industries, finance (banking and insurance), FMCG, manufacturing, shipping, information technology, oil and gas, and telecommunications.

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