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    Course Overview

    The everchanging global economic conditions brought about by technology, fluid political landscapes, major shifts in demographics and social attitudes, calls for a keener focus towards workforce planning and people strategising in many organisations. The need for the right people, with the right skills, in the right roles, at the right time and at the right cost rings true now more than ever. While globalisation and changes in work practices offers an increased access to talent, it is equally true that organisations are exposed to heightened competition for people resource.

    Given these fluctuating dynamics, how can HR practitioners keep ahead of the curve? How can workforce planning help align changing organisation needs with its people strategy? Workforce Planning Essentials will help you peel through these complexities and equip you with the necessary insights as you reshape the workforce of the future for your organisation.

    Who Should Attend

    This course is ideal for HR practitioners who are directly involved in shaping and creating workforce plans in congruence with business needs and strategies.

    • Senior HR practitioner or executive seeking to deepen knowledge in creating and driving adaptive workforce plans
    • Aspiring HR Manager seeking to strengthen understanding and build a strong foundation in workforce analytics
    • Business unit head with vested interest in integrating workforce plans into organisation strategic goals
    • Owner of small and medium sized businesses desiring to better manage workforce risks

    Focal Topics

    a. Understand and apply the basic principles of workforce planning

    • An overview of the WFP process
    • Understanding WFP drivers and how this impacts the business
    • Creating alignment between organisation, people and WFP strategies

    b. Understand the internal and external factors that impact WFP

    • Impact of the VUCA environment
    • Conducting environmental analysis
    • Impact of technology and digitalisation to the workforce and jobs

    c. Analyse your current and potential workforce

    • Understanding the labour market and changing demographics
    • Tools for analysing current & potential workforce
    • Identify business critical roles and workforce segmentation
    • Tools for measuring staff turnover and retention

    d. Determine future workforce needs

    • Quantifying future workforce planning needs
    • Scenario planning process and tools
    • Identifying critical or key roles and their future needs

    e. Identify workforce gaps against future needs and actions to address them

    • Process and tools for identifying the gaps
    • Options to address shortages, surplus and skills mismatch
    • Contingency and adaptive planning

    f. Monitor progress and evaluate impact of workforce planning initiatives

    • Critical issues to monitor and report on
    • The psychological contract
    • Talent evaluation tools

    Useful information


    2 days; 16 Hours
    9am to 6pm (inclusive of 1 hour lunch break)
    *Registration commences at 8:30am on the first day

    Course Fee

    Full Course Fee – $1284
    (inclusive of 7% GST)


    • Course participants may apply SSG Training Grant.
    • SkillsFuture Credit is also applicable on top of SSG Training Grant.


    SHRI Premises @ 137 Cecil Street, #09-08,
    Singapore 069537

    Award of Certificate

    Participants must achieve at least 75% attendance and must have passed the competency assessments to attain the Statement of Attainment and receive a joint certificate from CIPD and SHRI.

    Learning Methodology

    Course delivery is based on CIPD’s award winning instructional design approach:

    Engage: To develop interest by involving participants emotionally and intellectually
    Study: To focus on information and why theory is important
    Activate: To introduce activities and exercises to anchor the learning
    Reflect: To stand back and view experiences from different perspectives.

    Participants can expect an experiential learning journey that includes discussions and debates, case studies and scenarios, peer sharing and self-reflection. All designed to ensure you can apply the theories, concepts and tools you learn in to practice in the workplace.

    Whether face to face or virtual, our instructor-led lessons incorporate interactive teaching and facilitation, sequencing the learning in bite-sized blocks to aid retention.

    Course Benefits

    Workforce Planning Essentials will help you analyse the workforce, perform scenario planning, develop a coherent people strategy, and enable you to make evidence-based justifications for resourcing and investments in your people asset. You will gain an edge in shaping an adaptive workforce of the future for your organisation.

    By the end of this course, you will be able to:

    • Create and shape workforce plans
    • Invest strategically in your employee base
    • Design operational workforce plans for productivity
    • Use analytics to drive optimal workforce deployment
    • Develop insights in prioritising employee initiatives
    • Be adept at scenario planning
    • Drive improvements in managing stakeholder needs

    Trainer profile

    Yeo Keng Kiat

    ACTA-certified adult educator, Design Thinking practitioner

    Keng Kiat has over 30 years of extensive experience working in global multinational corporations in the IT, manufacturing and financial industries. In the last 12 years, he held leadership roles in HR, L&D and OD, driving strategic and operational programs in employee & industrial relations, talent & succession management, employee engagement, professional development, and corporate HR services.

    Before making HR his career, Keng Kiat’s expertise was in helping MNCs transform their IT processes to global best practices and training ITSM practitioners to operationalise policies. He also specialised in data centre automation, application release management and mainframe systems support.

    Keng Kiat is passionate about developing leaders to lead with wisdom and compassion. He is an ACTA-certified adult educator and holds a Specialist Diploma in Advanced Facilitation. He has facilitated corporate learning in topics such as leadership, diversity & inclusion, professional integrity and business communications. He is also a Design Thinking practitioner and has facilitated strategic planning interventions to enhance organisational effectiveness.

    Funding Information

    SkillsFuture Enterprise Credit (SFEC) Support

    SkillsFuture Enterprise Credit (SFEC) Support is available for Eligible Employers” Click here for more information.

    The SkillsFuture Enterprise Credit (SFEC) encourages employers to invest in enterprise transformation and capabilities of their employees. Eligible employers will receive a one-off S$10,000 credit to cover up to 90% of out-of-pocket expenses on qualifying costs for supportable initiatives, over and above the support levels of existing schemes.

    SkillsFuture Credit

    For self-sponsored Singapore Citizen age 25 years and above

    Self-sponsored applicant can use the SkillsFuture credit to offset the course fees by applying through

    Trainee can check their credit balance and transactions via

    Application for SkillsFuture Credit

    • Upon receipt of email confirmation, trainee will need to log in to SkillsFuture Credit portal to apply for the SkillsFuture Credit and upload the email confirmation & Tax Invoice.
    • Take a screen shot of the approval with the amount applied for and the word ‘approved’, scan and email it to Training Provider before commencement of the course and upon making fee payment.
    • Training Provider will collect the NETT Fee (i.e. less the SkillsFuture Credit amount) from trainee.
    • The receipt that will be issued to trainee will indicate an outstanding amount (i.e. the SkillsFuture Credit amount) which Training Provider will claim from SkillsFuture Credit after the successful completion of the short course.
    Employer Sponsored Self-sponsored Mid career Enhanced Subsidy (MCES)

    Singapore Citizens aged ≤ 39 years/ Singapore PRs

    Singapore Citizens aged 21 to 39 years/Singapore PRs aged 21 years and above

    Company-sponsored / Self-sponsored Singapore Citizens aged 40 years and above

    Non SME SME Mid career Enhanced Subsidy (MCES)

    Training Grant


    Training Grant


    Training Grant


    Amount Payable after GST (7%)


    Amount Payable after GST (7%)


    Amount Payable after GST (7%)


    Normal Mid career Enhanced Subsidy (MCES)/th>

    Training Grant


    Training Grant


    Amount Payable after GST (7%)


    Amount Payable after GST (7%)


    Next Intakes

    Intake Commencement Date
    4th 15 & 17 November 2022
    Tuesday & Thursday

    Apply now

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    **All course registrations are subject to our Terms and Conditions,
    please click here to view.

    Payment Methods

    • Bank Transfer
    • Cheque, Bank Draft, Cashier’s Order
      Payable to:SHRI Academy Pte Ltd
    • Credit Card (subject to additional admin charges)
    • Internet Banking
    • NETs
    • Telegraphic Transfer
    • PayNow

    SHRI Academy’s bank details are as follow
    Account Name: SHRI Academy Pte Ltd
    Bank Name: DBS Bank Ltd
    Account No.: 003-906454-3 (Current Account)
    UEN Number: 200722689Z
    Branch Name: DBS MBFC Branch
    Bank Code: 7171
    Branch Code: 003
    Swift Code: DBSSSGSG

    Students should email and notify SHRI Academy immediately of any payment made by Bank Transfer,
    ATM Transfer or Telegraphic Transfer.

    Enquire now

    Contact Us

    Enquiry Phone Number:
    +65 6438 0012

    Enquiry Email:

    Find Us

    137 Cecil Street
    Cecil Building #09-08
    Singapore 069537