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    Course Overview

    Change happens. To speed up business success, help people deal with change.

    SHRI knows that putting people before processes is the key to making change work. This course will help you find and build the skills people need to deal with change in a positive way. You’ll leave with tools and a plan of action for your next change project.

    Change is an important skill for anyone in HR to have now more than ever. Whether you are a leader, a generalist, or work in a centre of excellence, you will learn tools and techniques that you can use right away.

    Who Should Attend

    Best suited for mid to senior level HR and Learning and Development professionals involved in managing people through organisational change and transformation.

    • Senior HR practitioner or business leader seeking to be successful expert initiator and facilitator of transformational change
    • Aspiring HR and L&D manager with roles and responsibilities in managing and supporting changes at the workplace
    • Business unit head that crossover into shaping and designing organisational change
    • Consultant, owner of small and medium sized business desiring to better manage and facilitate company-wide transformation

    Focal Topics

    a. Understanding Change and Transformation

    • Overview of stakeholders, business activities and processes that enable transformational changes
    • Discuss environment that impact change program and how the programme affect business activities and processes

    b. Gather Support for Change through Conversation

    • Communicate changes and deliverables to stakeholders and employees
    • Types of change implementation programme and expectation of stakeholder

    c. Behaviour and Leadership for Transformational Change

    • Challenges when implementing transformational changes
    • Supportive factors for change management

    d. Driving Effective Change

    • Allocation of resources effectively
    • Potential pitfalls and obstacles in execution of change management procedures

    e. Change Management Success Factors

    • Factors that support and hinder change programmes
    • Actions to smoothen change adoption and implementation
    • Change performance assessment and follow-up action

    Useful information


    2 days; 16 Hours
    9am to 6pm (inclusive of 1 hour lunch break)
    *Registration commences at 8:30am on the first day


    SHRI Premises
    137 Cecil Street, Cecil Building,
    #09-08, Singapore 069537

    Course Fee

    Full Course Fee – $1284
    (inclusive of 7% GST)

    Course Benefits

    It’s clear that change is complex and whilst there isn’t a single solution to managing it, there are evidence-based techniques that will help you in enhancing the effectiveness of change programmes. Delivering Transformational Change will help equip you in moving towards ensuring a long term sustainability of a change.

    By the end of this course, you will be able to:

    • Demonstrate understanding of how change and transformation impacts the business and the people
    • Articulate your business case for change through effective communication
    • Develop behaviours that promote influence and impact, to lead through times of transition
    • Create committed alliances and mobilise teams to contribute towards the transformation journey
    • Establish factors that affect successful change management
    • Appraise the progress of change management

    Award of Certificate

    Participants must achieve at least 75% attendance and must have passed the competency assessments to attain the Statement of Attainment and receive a joint certificate from CIPD and SHRI.

    Learning Methodology

    Course delivery is based on CIPD’s award winning instructional design approach:

    Engage: To develop interest by involving participants emotionally and intellectually
    Study: To focus on information and why theory is important
    Activate: To introduce activities and exercises to anchor the learning
    Reflect: To stand back and view experiences from different perspectives.

    Participants can expect an experiential learning journey that includes discussions and debates, case studies and scenarios, peer sharing and self-reflection. All designed to ensure you can apply the theories, concepts and tools you learn in to practice in the workplace.

    Whether face to face or virtual, our instructor-led lessons incorporate interactive teaching and facilitation, sequencing the learning in bite-sized blocks to aid retention.

    Trainer profile

    Doris De Souza

    Doris has more than 20 years of experience in learning and development, coaching, and leadership development. Over the last 9 years, she deep dive into Change Management and has trained more than 7000 learners locally and in Asia. Her passion is in developing and enhancing individual excellence to increase overall team performance. She was recognised for her effort in Training and Development and was awarded in June 2020, the Fellowship at the Institute of Training and Development (UK).

    To date, Doris facilitated to over 7000 Asian and local audience.

    Doris’s participants appreciate her positive attitude, warmth and genuine personality. She brings into every facilitation her energy, her capability to use group facilitation skills in bridging people across all diverse groups as well as her outstanding ability to create opportunities for participants to share their insights and experiences.

    Funding Information

    SkillsFuture Enterprise Credit (SFEC) Support

    SkillsFuture Enterprise Credit (SFEC) Support is available for Eligible Employers” Click here for more information.

    The SkillsFuture Enterprise Credit (SFEC) encourages employers to invest in enterprise transformation and capabilities of their employees. Eligible employers will receive a one-off S$10,000 credit to cover up to 90% of out-of-pocket expenses on qualifying costs for supportable initiatives, over and above the support levels of existing schemes.

    SkillsFuture Credit

    For self-sponsored Singapore Citizen age 25 years and above

    Self-sponsored applicant can use the SkillsFuture credit to offset the course fees by applying through

    Trainee can check their credit balance and transactions via

    Application for SkillsFuture Credit

    • Upon receipt of email confirmation, trainee will need to log in to SkillsFuture Credit portal to apply for the SkillsFuture Credit and upload the email confirmation & Tax Invoice.
    • Take a screen shot of the approval with the amount applied for and the word ‘approved’, scan and email it to Training Provider before commencement of the course and upon making fee payment.
    • Training Provider will collect the NETT Fee (i.e. less the SkillsFuture Credit amount) from trainee.
    • The receipt that will be issued to trainee will indicate an outstanding amount (i.e. the SkillsFuture Credit amount) which Training Provider will claim from SkillsFuture Credit after the successful completion of the short course.
    Employer Sponsored Self-sponsored Mid career Enhanced Subsidy (MCES)

    Singapore Citizens aged ≤ 39 years/ Singapore PRs

    Singapore Citizens aged 21 to 39 years/Singapore PRs aged 21 years and above

    Company-sponsored / Self-sponsored Singapore Citizens aged 40 years and above

    Non SME SME Mid career Enhanced Subsidy (MCES)

    Training Grant


    Training Grant


    Training Grant


    Amount Payable after GST (7%)


    Amount Payable after GST (7%)


    Amount Payable after GST (7%)


    Normal Mid career Enhanced Subsidy (MCES)/th>

    Training Grant


    Training Grant


    Amount Payable after GST (7%)


    Amount Payable after GST (7%)


    Additional information

    For self-sponsored Singapore Citizen age 25 years and above

    Self-sponsored applicant can use the SkillsFuture credit to offset the course fees by applying through

    Trainee can check their credit balance and transactions via

    Next Intakes

    Intake Commencement Date
    3rd 4 & 6 October 2022
    Tuesday & Thursday

    Apply now

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    **All course registrations are subject to our Terms and Conditions,
    please click here to view.

    Payment Methods

    • Bank Transfer
    • Cheque, Bank Draft, Cashier’s Order
      Payable to:SHRI Academy Pte Ltd
    • Credit Card (subject to additional admin charges)
    • Internet Banking
    • NETs
    • Telegraphic Transfer
    • PayNow

    SHRI Academy’s bank details are as follow
    Account Name: SHRI Academy Pte Ltd
    Bank Name: DBS Bank Ltd
    Account No.: 003-906454-3 (Current Account)
    UEN Number: 200722689Z
    Branch Name: DBS MBFC Branch
    Bank Code: 7171
    Branch Code: 003
    Swift Code: DBSSSGSG

    Students should email and notify SHRI Academy immediately of any payment made by Bank Transfer,
    ATM Transfer or Telegraphic Transfer.

    Enquire now

    Contact Us

    Enquiry Phone Number:
    +65 6438 0012

    Enquiry Email:

    Find Us

    137 Cecil Street
    Cecil Building #09-08
    Singapore 069537