Fostering Good Industrial Relations at the Workplace

Learning Overview

Singapore’s brand of industrial relations (IR) is unique compared to many parts of the world. Its working model of collaboration instead of confrontation between the 3 protagonists, the Government, Employers and Trade Unions has contributed to decades of industrial harmony. This tripartite partnership and IR model has becomes a critical success factor in Singapore’s competitive advantage and underscores our ability to attract foreign investments. 

In order to transfer this success to the organisational level, it is imperative that employees in an organisation who are involved in IR need to be competent and effective in union engagement and negotiation in tandem with the time proven Singapore IR model. In order to achieve this, they require a working knowledge of IR relevant legislation and best practices to exercise the organisation’s rights and obligations while harnessing a productive and harmonious relationship with the trade union(s) representing their employees.

Learning Objectives

  • Explain the evolution of IR in Singapore 
  • Describe the roles of government, employers, and trade unions. 
  • Describe the tripartism operating model here in Singapore. 
  • Interpret and apply the provisions of the relevant IR legislation to the working level. 
  • Explain the legal process in collective bargaining and dispute resolution. 
  • Identify the rights and obligations of the company and of trade unions. 
  • Promote progressive IR policies and practices in their organisation. 

Learning Outline

  • Historical perspective and evolution of IR in Singapore 
  • Tripartism and the role of government, employers and trade unions 
  • Collective bargaining and dispute resolution process 
  • IR related legislation including – Trade Unions Act – Industrial Relations Act – Trade Disputes Act – Criminal Law  – Rights & obligations of employers & trade unions  – Code of good IR practices 

Who Will Benefit

Line managers and front line supervisors who have to engage unions, IR practitioners and HR professionals (local & foreign).

Profile of Trainer

Noel Khng has more than 20 years’ experience in the Human Resources field.

For 18 of the 20 years he worked for the Shell Group of Companies where he had taken on roles as a generalist as HR Manager for its Chemicals plant, as well as specialist roles in Recruitment, Staff Administration, Employee and Industrial Relations, HR Information Systems and Learning and Development.

Currently, Noel is an associate lecturer and consultant with a number of reputable institutions specialising in HR related programmes.

He has also successfully developed numerous Workforce Skills Qualification (WSQ) HR related courses for the Singapore Workforce Development Agency (WDA).


1 day

Other Information

Note: SkillsFuture Funding available

Course Calendar

Schedule Dates Duration SHRI Member Non-Member  
21 May 18  1 Day   S$300.00  S$380.00 Registration

Course fees are subject to the prevailing GST charge. All information is correct at the time of publication. SHRICORP reserves the right to amend any of the above information if necessary.

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